PURPOSE: Work and execute on all aspects of front office operations, offer consistent and friendly customer services in accordance with company goals and guidelines, provide administrative support to all areas of the business, and maintain contact with estimators
- Arrive on time and ready to work
- Working knowledge of office technology- computers, MS Office, etc
- Ability to learn and accept feedback, positive and corrective
- Pleasant and courteous on the phone
- Be organized. Have good communication skills.
Administrative Assistant Responsibilities:
- Filing, copying, faxing, correspondence, order supplies, etc.
- Assist colleagues: office staff and foreman.
- Answer phones, distribute messages, and follow up on phone messages. Represent our company in a professional manner, most likely being the first person the customer comes in contact with. Answer any questions, paving the way for the estimator.
- Schedule estimate appointments.
- Send pre-appointment materials introducing the company.
- Write the time and date of the estimate as a reminder for the customer. File lead sheets.
- After the job is scheduled, send scheduling packets to the customer. Request contract and/or monies, color selection, and lead info.
- Send “Thank you for Referral” gifts and documents.
- Update and maintain a customer database.
- Process credit card payments.
- Type proposals and job scopes on occasion.
- Cost Accounting: Job Costing, Foreman Summary, and 50% Jobs.
- Marketing: research, trace, print, and mail Neighborhood Cards.
- Keep certain items stocked: Pens & Sticky Pads. Lead Books, Envelopes, Folders, CD-Roms, etc. Act promptly on requests from other employees.
The Brothers that just do Gutters are a full-service rain gutter and gutter guard franchise. We repair, install, and maintain Seamless Gutters, Gutter Guard, Specialty Gutters and many other services. The Brothers currently have other franchise locations in NJ, VA, PA, WA, and FL. We are a performance-based company that focuses on delivering defined career paths to individuals with goals and aspirations and we fully invest in our workers. We believe that it is important to listen and create a comfortable work environment for all.
Don’t settle for a fixer-upper career, join us.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Brothers That Just Do Gutters Corporate.
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